Stormwater System Maintenance Policies

The City of Hendersonville Public Works Department maintains the City's public stormwater system to prevent flooding in the public right-of- way (ROW) during normal rain events.  The system is designed to handle typical amounts of rain and may not be able to handle flash flooding or larger flooding events.  

Our stormwater conveyance system includes:

  • storm drains, manholes, and driveway pipes/culverts
  • ditches and drainage channels
  • drainage pipes
  • Regional detention ponds

To ensure the public stormwater system is working properly, we manage:

  • Repair or upgrade of undersized, failed, or damaged drainage systems or structures within the public right-of-way
  • Redefining of existing ditches along the public ROW or that carries water from the public right-of-way
  • Installing, cleaning, or replacing structures or drainage systems that are in the ROW or part of a public drainage system
  • Flooding or erosion impacting or threatening public utilities or public roadway

More detailed information on these services is available in our Public Works Operating Policies for Routine Stormwater System Maintenance.

Contact Hendersonville Public Works with concerns regarding the above. (615-822-1016)

Services We Do Not Manage:

  • Mowing or removal of weeds and vegetation along ditches or other channels
  • Mosquitoes
  • Properties built in the floodway or floodplain that experience flooding or ponding
  • Private stormwater management facilities or stormwater control measures
  • Stormwater runoff from one private property to another private property
  • Drainage conveyances determined to be under the State's jurisdiction, will be maintained in a manner compliant with their regulations
  • Any complaint not caused by water from a public drainage system

Property owners are responsible for managing and maintaining stormwater issues affecting their private property.  Below are a few ways you can help reduce the impact of stormwater and protect your property.

  • Redirect downspouts-direct downspouts away from impervious surfaces and towards an area where water is able to soak into the ground.
  • Plant a rain garden- rain gardens collect and slow the flow of stormwater runoff.
  • Install a rain barrel- rain barrels collect and store rainwater that can be reused to water lawns or gardens.
  • Plant trees- trees work in two ways to help reduce stormwater runoff.  In addition to absorbing stormwater, leaves and branches intercept and store rain to delay the flow of stormwater runoff.
  • Monitor storm drains- keeping storm drains free of clogs will keep water flowing away from your property.
  • Review Rainwater: Your Liquid Asset A Home Stormwater Exercise