Collection Guidelines & FAQs

Trash Collection Guidelines

The City of Hendersonville utilizes the services of Waste Pro for all city solid waste collection. 

• All residents MUST have their trash out for collection by 6:00 am on their service day. Failure to do so may result in a missed collection for the week. 

• Curbside volume cannot exceed, two cans (up to 96-gallons), two additional bags and two bulk items. For further clarification on what constitutes as a bulk item please refer to our "Bulk Trash Items" link. 

• All cans must have lids 

• All trash must be bagged. 

• All boxes MUST be broken down and put in your cans or in bags next to it. Please keep in mind only (2) bags are allowed out next to your cans weekly. Large/oversized boxes can be placed at the curb and will be counted as a bulk item. Smaller boxes must be broken down.

• Backdoor collection (medical waiver or upgraded service) cannot exceed 4 cans (up to 65-gallon), and two bulk items placed at the curb.  All trash except two bulk items must be bagged in cans at the backdoor. Bulk items must be brought to the curb.

• All backdoor cans must be visible from the driveway side of the house. They cannot be placed under any carports, or behind fences, and gates. Please ensure vehicles are not blocking access as well. 

• Please make sure pets are not loose during trash collection timeframes (both backdoor and curbside).

• Yard Debris will be collected if placed inside plastic bags. These will count toward the weekly volume limit

• Waste Pro will not pick up "clean outs" or "move outs" with excessive trash that does not fit into the weekly collection guideline rules. 

Unacceptable Trash Items

• Construction Debris - Waste building materials resulting from construction, remodeling, repair or demolition.  Rolls of carpet, carpet padding, doors, scrap wood, siding, roofing materials, lumber from pallets, fencing, etc. are examples of construction debris and will not be collected. 
• Hazardous Waste - Defined as any radioactive, volatile, corrosive, highly flammable, explosive, biomedical, infectious, biohazardous or toxic. 
• Appliances with compressors (freon) still installed
• Motors or grills with fuel tanks still installed
• Carpet and carpet padding  
• Automotive/vehicle parts (includes tires) 
• Wet paint 

This list is not comprehensive; please call Public Works at 615-822-1016 for specific item information.

Moving Out?? Please remember that residential trash collection does not include the collection of move-outs or cleanout items placed curbside/roadside. Property owners are responsible for the appropriate disposal of these items. Residents may dispose of these items at the Resource Authority of Sumner County 615-452-1114.