How often will my trash be picked up by Waste Pro?
The trash will be picked up once per week on your assigned service day.
What waste will not be picked up by Waste Pro?
Excluded waste is all commercial and industrial refuse, construction debris except as what was defined previously, dead animals, institutional waste, hazardous waste, offal waste, stable matter, vegetable waste and special waste.
Vegetable waste - excluded if resulted from the processing of plants for food by commercial establishments such as canneries. This does not include waste products resulting from the preparation and consumption of food in places such as cafeterias and restaurants.
Institutional waste - solid waste originating from education, health and research facilities such as schools, hospitals, nursing homes, laboratories, and other similar establishments
Special Waste - special waste is a form of excluded waste and is defined as non-hazardous, solid waste that is subject to additional government regulations or special handling requirements in collection, transportation, processing or disposal as a result of the characteristics of or processes which generate such waste.
Are hazardous items allowed in containers?
No, hazardous items are not allowed in containers. For example, oil-based paint is not allowed, but water-based paint if properly dried using an absorbent is allowed. If hazardous items are found during collection, the trash will not be collected.
What is considered acceptable construction debris?
Carpet and carpet padding removed by resident may be placed at the curb for collection. The carpet must be cut into 4’ sections, tightly rolled and each section weighs no more than 75 pounds. Carpet and padding may also be placed in trash bags for collection. Bags shall weigh no more than 35 pounds. Carpet removed by a professional contractor will not be collected.
Not acceptable: wood pallets, scrap lumber, drywall
Does trash at the backdoor have to be bagged and how much can a bag/container weigh?
Yes, only trash at the backdoor must be bagged. Trash in curbside containers can be loose, however bagging helps prevent litter during the process of collection. One single bag must not exceed 35 pounds. The weight of a container and its contents shall not exceed the can manufacturer’s recommendation.
Will my trash be collected at the same time every day?
No, the time for trash collection may vary on the scheduled service day. Please note as of July 1, 2019 trash collection routes have changed. Trash will be collected per the route map provided in the following website:
Collection of Residential Refuse shall not start before 6:00 A.M. or continue after 8:00 P.M. or dark whichever occurs first on the same day.
Holidays (No Pickup)
During all holiday collection weeks, if your service day falls before the holiday you will be on schedule. If your service day falls on the holiday or after, your collection service will be one day behind. The following holidays are observed by Waste Pro: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
If I place bulk items at the curb, can I leave the remaining trash at the backdoor?
Yes, if bulk items are placed at the curb, trash left at the backdoor will be collected.
Stoves, refrigerators, water tanks, washing machines, furniture and other similar items and materials other than construction debris (except as noted),dead animals, hazardous waste or stable matter with weights or volumes greater than those allowed for bins or containers, as the case may be. Refrigerated appliances (air conditioners, vending machines, etc.) cannot be accepted unless it can be proven by the producer that the refrigerant has been removed.
What do I need to do to view an employee’s personnel file?
The City has specific protocol when it comes to open records requests. You will be required to complete Request for Information forms in the Mayor’s office and HR Department. Once the file has been reviewed and protected information redacted, an appointment will be set for you to come in to Hendersonville City Hall and review file. A nominal fee will be charged for copies as provided to you at time of your request for information.
Will my trash be collected if the property (single family residential) is gated?
No, residents with a gated or fenced property must place all trash outside the gate or fence. Waste Pro employees will not enter behind the gate or fenced area. If a resident has a gate and is determined to need a medical waiver by the City then accommodations will be made to enter the gated area and retrieve the trash.
Does the City of Hendersonville pay a Spanish Fluency Bonus?
Once an employee is no longer in their probationary period, they may contact the Personnel office and schedule a ‘Spanish Fluency’ test. The Personnel office will coordinate this. If you pass, you will receive a one-time bonus of $2,500.00.
What size containers may be used for trash collection and where may the containers be placed?
Residents may use any size container they desire; however, the size of container will dictate the placement. All 95/96 gallon containers MUST go to the curb. Containers and bags placed curbside or backdoor should be placed away from personal vehicles or property to ensure safe collection. All trash at the backdoor must be in a trash can with a lid and be above ground. Containers must be located on the driveway side of the home and be located within 10 feet of the main house structure. From the driveway closest to the home, the container must be visible from the back of the house.
Some cart manufacturers have containers that are less than 42” in height and are the 95/96 gallon size. The intent of the 42” height requirement was to distinguish between the 95/96 gallon container and all other trash cans. Also, for clarification the measurement is taken with the lid on, as the lid should remain on the can to prevent rainwater from entering. Again, all other smaller trash cans may be left backdoor.
Do you have any jobs for part-time, seasonal or youth?
All open positions are listed on our Employment Opportunities page. You are encouraged to check this page periodically. You may also check with the Parks Department for seasonal positions.
Does the City of Hendersonville provide tuition reimbursement?
In some cases, yes. The City of Hendersonville has a very strict policy regarding tuition reimbursement for current employees. Current employees are encouraged to review this policy prior to signing up for classes.
Should Waste Pro employees enter a resident’s property when No Trespassing signs are posted?
No, if No Trespassing signs are posted the resident shall place all trash intended for collection at the curb.
How often should I replace my smoke detector batteries?
Anytime the detector is making a chirping noise, replace your batteries.
Always test your batteries once each month.
When it is time to change the time (Spring Forward or Fall Back), make it a habit to change your batteries at this time.
What if I need special testing accommodations?
Please contact our Personnel office located at 101 Maple Drive North in Hendersonville, TN. Our phone number is 615-264-5314 , or you may reach us via email at email@example.com.
My Smoke Detector is making a chirping noise. What's wrong with it?
The battery is probably low. Replace it immediately and remember to test your batteries once a month.
When will I be notified about a team?
Following the coaches meeting
How many summer baseball games are played?
5u= 10 games
6u= 12 games
8u/12u= 12 games + tournament
What days are games and practices held?
Practices are held on weekdays and Saturdays. Typically games will not be scheduled on Wednesdays, Fridays, & Sundays unless for make-ups.
How many practices/games per week?
2-3 scheduled activities per week
When do summer baseball games begin and end?
Typically the first Saturday of June through July 31st.
When do summer baseball practices begin?
Middle of May
Are the field's open?
Field information is available on the Parks section of the City's website but they can also download the free rainoutline.com iPhone or Android mobile app. You can also find field information by calling the Weather Rain-Out Line 615-264-5313.
Has the item I lost at the park been turned in?
They can call or email the Parks Department to see if the item was brought to the City Hall office but MOST OFTEN 'items that are found by our maintenance staff are taken to a storage facility. Our staff can alert all departmental staff through an email' with specifics about the 'item and provide the citizen's phone number so they can be contacted if the item is located.
There is an animal at the park needing medical attention. Who do I call?
They need to call TN Wildlife at 615-781-6500.
What is Title VI?
The Title VI of the Civil Rights Act of 1964 prohibits discrimination based on race, color, or national origin in programs or activities which receive federal financial assistance. It is the policy of the City of Hendersonville to ensure compliance with Title VI of the Civil Rights Act of 1964; 49 CFR, Part 21; Related statutes and regulations to the end that no person shall be excluded from participation in or denied benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance from the U.S. Department of Transportation on the grounds of race, color, sex, or national origin.
Do Hendersonville Parks have a camping area?
The City does not allow overnight camping in any of our Parks.
Do Hendersonville Parks offer Kayak/Boat rentals?
Hendersonville Parks does not have water sport rentals.
Can I bring my dog to the park?
Dogs are permitted at all of our parks as long as they are leashed and the owner picks up after them.
How do I apply for a job with the City of Hendersonville?
We do not accept random applications, resumes, etc. Applications are accepted only during the time of an open recruitment. All open recruitments can be found under the 'Employment Opportunities' tab of the Human Resources website. If we are currently recruiting for a position that you may be interested in, follow the necessary steps for that recruitment, apply, and submit all required materials by the specified deadline. Each recruitment is different. Be sure to read all the information for that recruitment.
Can I submit a resume and/or cover letter?
No, we do not accept random resumes and/or cover letters. Applications are accepted only during the time of an open recruitment. Each open recruitment will have specific documentation that is required. Your resume and/or cover letter may be submitted along with your application and other required documents.
Can I work for the Water or Sanitation department?
The City of Hendersonville does not operate a water or sanitation department. There are two entities that provide water service to the City of Hendersonville. You may contact the Hendersonville Utility District at 615-824-3717 or the White House Utility District at 615-672-4110 regarding employment with local Water Companies. Sanitation services are provided by Republic Services, a private contractor. Please go to their website at www.republicservices.com for more information.
Can I be notified of future employment opportunities?
Yes, please call or email the Hendersonville Human Resources office if you would like to be notified of future job openings. We will need your name, email address and what position(s) you are interested in applying for (i.e. Police Officer, Firefighter, Clerical, etc.). We will add your information to our data base and you will be notified the next time a recruitment opens in your specified area of interest. You may apply at that time. Please keep us advised of any email address changes to ensure you will be able to receive timely correspondence from us.
As a homeowner, may I apply for my own permits?
Yes. The State of Tennessee does authorize a homeowner to apply for permits for work that is to be done at their residence. An exception being Plumbing Permits, where you are required to perform the work yourself to be able to apply for a permit. It's also important to note that by becoming your own contractor, many protections that are normally available for consumers would no longer apply.
What is the first step if I am considering undertaking a construction and/or remodeling project at my home?
Apply for and obtain a Zoning Permit from the Planning Department. Zoning Permits are required prior to applying for any Building Permit.
Do I have to submit a separate job application for each open recruitment?
Does the City of Hendersonville require a contractor's license to apply for permits?
The City of Hendersonville does not issue a local contractor's license, however, the State of Tennessee's licensing laws do apply. For any work where the total contract amount is an excess of $25K, a contractor's license would be required. For more information regarding licensing, please contact the State of Tennessee Board of Licensing Contractors at (615) 741-8307. ''''
Do you take paint?
If the cans have dried paint, yes.' Leave the lid popped open so that the trash collection crew can verify the contents are not liquid paint.' You can purchase drying agents for paint at local hardware stores, or use kitty litter or shredded paper to absorb and dry the paint. To dispose of wet paint, please call the Sumner Co. Resource Authority at 615-452-1114 for an appointment for drop-off.
Do you take mattress sets?
If there are no living bed bugs, and if the mattresses stay dry, they will be collected from the curbside on the 2nd service day of the week.
Why were items at curb not picked up?
Trash collection crews cannot accept building & construction material (includes lumber from pallets, fencing), glass doors or table tops, appliances with compressors still installed, motors or grills with fuel tanks still installed, mattresses or furniture with living pests (bed bugs), carpet not properly prepared, large or heavy items (basketball goals, trampolines, sectional sofas) that have not been broken down into components, manure, hazardous waste, automotive/vehicle parts (includes tires) or wet paint. This list is not comprehensive; please call Public Works at 615-822-1016 for specific item information.
Where is City Court held?
City Court is held at the City Courthouse - One Executive Park Drive (next to Police Station)
Do I have to be a United States citizen to apply?
Tennessee Peace Officer Standards require a Law Enforcement Officer be a citizen of the United States; however, other positions within the City of Hendersonville require employment eligibility verification through completion of an I-9 document and proof of eligibility via the List of Acceptable Documents for identification verification.
Can I apply with a resume and/or cover letter only?
No. Each open recruitment will have specific documentation that is required. Your resume and/or cover letter may be submitted along with your application and other required documents, but simply submitting a resume and/or cover letter will not suffice for an application.
Do I have to be a resident of Hendersonville to work for the City of Hendersonville?
What kind of bag can I use for yard waste?
The City will pick up yard waste in Biodegradable bags (paper bags) ONLY
What types of yard waste are accepted for collection?
The City will pick up any yard waste that will fit inside the paper bags including: grass clippings, leaves, weeds, small twigs. The City will NOT collect it if plastic flowing pots, plastic mulch bags, or garbage is mixed in with the yard waste.
What types of yard waste are NOT accepted for collection?
The City will NOT collect yard waste if mixed in with plastic flowing pots, plastic mulch bags, or garbage.