How did the City of Hendersonville develop its stormwater utility program?

In January of 2017, the City hired an independent consulting firm to perform a review of the City's current stormwater management program and to identify long-term funding needs to address city-wide flooding concerns and regulatory requirements. A rate model was developed to evaluate potential rate structures and levels to fund the City's program. On February 13, 2018, the Hendersonville Board of Mayor and Alderman (BOMA) held a final vote to implement the stormwater management program.

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1. What is stormwater runoff?
2. What is stormwater pollution?
3. Why is stormwater runoff a problem?
4. Why do we need to manage our stormwater runoff?
5. What is the City currently doing about these problems?
6. Who owns the stormwater system?
7. What is the City’s responsibility for stormwater?
8. How does the City currently pay for its stormwater services?
9. Why has City of Hendersonville chosen to implement a separate fee for stormwater management?
10. How did the City of Hendersonville develop its stormwater utility program?
11. What is the basis for the fee that is charged?
12. What is impervious surface area?
13. Why do I have to pay a stormwater fee?
14. When will the stormwater fee take effect?
15. Why is there a stormwater fee instead of a tax?
16. Are tax-exempt properties also exempt from the stormwater fee?
17. What is an Equivalent Residential Unit (ERU)?
18. How will single-family residential properties be billed?
19. How are Other Developed Property fees determined and billed?
20. What will the money collected by the Stormwater Utility be used to pay for?
21. Do other cities have a stormwater fee?
22. What are the goals of the City of Hendersonville’s stormwater program?
23. What are some examples of drainage problems?
24. Why do I have to pay when I do not have any drainage problems?
25. I have a drainage problem in my yard. Who do I call to get help with this problem?
26. Where can I get more information regarding the stormwater utility fee?