Information Technology

Responsibilities & Functions

The Information Technology Department with the City of Hendersonville is responsible for and assists with many different aspects of the City and its departments.

• Business Systems: Provide services and support for enterprise and departmental applications and configurations and updates to public and internal websites.
• Office Systems: Administers city email, department storage, backups, and anti-virus applications.
• GIS Systems: Provides departments and applications with access to geographic and spatial data.
• Network Services: Develops and maintains a dependable network infrastructure for the City departments to provide a solid foundation for application software and automated technologies.
• Client Services: Maintains and repairs all City Hall and Fire Department desktop equipment, printers, faxes, and application access.
• Public Safety Systems: Provides technology support to the Fire Department including support of critical software for mask testing, scuba gear testing, and AED machines.
• Telephone Systems: Provides services for telephones and wireless devices to City departments and facilities.

Mission Statement

The Information Technology Department is committed to providing secure, proven technology that enhances the operational effectiveness of employees and allows convenient access to government information and services for citizens, visitors, and businesses.