Residential Refuse Collection Services


On behalf of the Public Works Department, Welcome to the City of Hendersonville.


This letter is to inform you of the City's solid waste disposal contract and its current regulations.  Allied Waste is our current contractor for this service.  The Contract provides residential solid waste disposal for all one and two family dwellings on individually purchased lots within the city limits of Hendersonville.  Service is twice per week backdoor.  Cans must be reasonably accessible, and cannot be on a porch or inside a garage or building.  Starting time for each day is 6:00 a.m.  There is no specific finish time but all customers must be serviced on their scheduled pickup day.  Holiday schedules are published here, accessed through the Citizen Info & Documents page, and run on the local cable access channel. 


Residents are required to furnish their own trash cans, with no limit to the number of cans you may use.  Cans are to be maintained in a clean and sanitary manner, must be water-tight, constructed of metal, plastic, rubber, or other standard materials.  Cans shall not exceed thirty two (32) gallons in size and shall not weigh more than seventy five (75) pounds when full; larger cans may be used but the resident must place them at the curb for service; cans exceeding 42" in height shall be placed at the curb; cans left at the house for collection will have all waste placed in trash bags; cans placed at the road do not have to have all waste placed in trash bags. Should you have excess trash that will not fit inside the trash can you must place it at the curb, in a bag, box, or bundle for pickup.  Large items or bulky items such as furniture, appliances, hot water heaters, etc. are picked up at the curb on your regular scheduled pickup day.  Building materials, automobile parts, and/or hazardous materials are not included in the residential trash disposal contract.  A full hazardous waste collection is usually held in October.


We strongly suggest that you do not use trash cans for storage purposes (dog food, pool covers, tools, etc.). If you do, please be sure that these containers be kept inside a storage shed so as to avoid confusion, realizing that the trash collector is to empty all containers that  meet the above noted requirements.


Your regularly scheduled service days are Mondays and Thursdays or Tuesdays and Fridays.  Please contact the Public Works office if you have any questions about your scheduled pick up days.  A map of scheduled trash pickup days can be viewed here. Also for further information about trash provisions please click here.


If you are a new resident and would like to begin refuse pickup, please e-mail Refuse Regulation with your name and address, and please specify if your home is new construction (has not previously had refuse pickup).

If we may be of further assistance, please feel free to call 822-1016 or come by our offices located at City Hall, 101 Maple Dr. North.

 

Thank you for your inquiry and cooperation in this matter.

Sincerely,
Public Works